Successfully completing the Sterling Background Check Form is a important part of our process at WEX.
- You received an email from Sterling and you have already completed the application.
- Sterling may contact you if any additional information is needed to complete the process. Please, reply the email with the correct information requested.
IMPORTANT!
If you have any questions regarding any information or additional documentation requested, please refer to our guideline to get more orientation.
Workday is WEX’s system for managing your employee information — things like your pay, benefits, time off, and personal details. It’s where you go to update your info, complete tasks, and access important HR items throughout your time at WEX.
Within 24 hours of offer acceptance, you will receive two emails from wexinc@myworkday.com. The first will include your Workday username and the URL to access Workday. The second email will include your temporary password.
- Check the emails to login your first time
- Choose a new password
- Once you log in, you will see your onboarding tasks.
- If you are experiencing problems with your password, please contact us via email at Passwordreset@wexinc.com
- All tasks noted in this document should be completed in 24 hours after you receive it.
Before start:
Check the Workday Task Help Guide to help you to complete these tasks. Be sure to open and review each carefully as they include time sensitive details and information.
Note: If you do not complete them by the deadline, it will not be possible to progress to the next step.
Onboarding Tasks in Workday
The tasks you need to complete are:
- Enter personal information
- Information contact information
- Change emergency contact
- ID changes
- Pay election (select your payment method)
- Policies acknowledgment
- Change my photo
- Documentation Attachment Inclusion
If you have any issue with your login, send an email to resetpassword@wexinc.com.
Benefits Forms:
You will receive a email from Docusign with different forms to fill:
- Taxes (Imposto de Renda): Include all your dependents in the IR, if you don’t have any, please, just choose the correct option and sign the form.
- Medical Assurance: Include your dependents in the Medical Assurance Plan. (Eligible Dependents – Children up to 29 years old and spouse)
- Monthly Salary Advance
- Life Insurance
Helpful Resources
- Review each task carefully, as they include time-sensitive information.
If you have any question about the form, please check details in the Workday Task Help Guide.
After completing the tasks in Workday, please keep an eye on your personal email. We will send your Medical Exam Appointment by email, including the location and date.
- All examinations are scheduled in the location you included in Workday.
Reminder:
If you need to schedule your exam in a different location from your original address or are unavailable to attend the exam during your Hiring Process period please inform your Recruiter
Day one at WEX
We are excited to be the first ones to welcome you on your first day!
Step 1: Log in to Your Computer
Your initial task is to log in to your computer using the credentials that were sent to you via email.
- Didn’t receive the email or need first-time login instructions?
Step 2: Attend Your Sessions
All new hires will attend two essential sessions on their first day. Meeting invites will be sent to your personal email
- Starting at WEX: Tech Connect – South America | Mondays at 09:00 AM GMT-3
- Focus: Equipment setup and technical support.
- BTS – Starting at WEX: Live Session | Mondays at 1:30 pm GMT-3
- Focus: Your official WEX welcome and insights into what’s next.
If these sessions fall on a holiday, they will be held on the first business day after the holiday time.
